Staff Augmentation: How to Scale Your Team Effectively

Stfalcon.com
7 min readJul 14, 2023

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In an ever-changing market and dynamic business landscape, it becomes imperative to seek out innovative and adaptable staffing solutions that not only provide cost savings but also streamline time and labor expenses. One such solution that numerous contemporary companies have embraced is staff augmentation.

What is Staff Augmentation?

Staff augmentation is a personnel decision that falls under the umbrella of personnel outsourcing strategies. It serves as a means to efficiently expand the workforce, whether for a temporary or extended period.

Essentially, this approach enables swift recruitment of personnel for specific projects or when there is a shortage of available workers. This could occur during peak seasons or when filling in for an absent employee due to illness, for instance.

IT Staff Augmentation

IT Staff Augmentation is the process of adding additional employees to an existing team to achieve a specific goal.

How Staff Augmentation Works

IT Staff Augmentation is convenient to apply in both cases: both when workers are needed for a short time and long-term work.

  • Short-term staffing increases are typically used by companies during the high season or during peak days when their staff resources are not sufficient to meet demand; during vacations when you need to replace an employee at his or her workplace; to replace an employee who is on vacation or sick leave.
  • Long-term team augmentation is used for more global strategic purposes, for example, when a company needs to take on additional developers for a large project. This is typical for software development companies. Often, as part of a long-term expansion, highly specialized employees are attracted, specialists in rare technologies, which are meaningless and expensive to keep on staff.

Staff Augmentation vs Managed Services

Managed services encompass the provision of services and consultations aimed at assisting clients in utilizing those services effectively. In a managed IT services model, a third party takes charge of project execution without providing consultation services.

On the other hand, staff augmentation primarily focuses on swiftly expanding functions within an organization. Managed services, in contrast, excel in handling long-term processes like infrastructure management and security.

Staff Augmentation vs Consulting

In the realm of software development, companies often face challenges in hiring and retaining experts. When there is an urgent need for a workforce in specific software development projects, cost-effective and flexible solutions like staff augmentation and consulting become preferable.

Staff augmentation is commonly employed when an expert is required for an ongoing project. On the other hand, consulting typically involves hiring a complete team to work on a project from inception to completion. Consulting agencies often boast employees with diverse knowledge and expertise, covering various stages of software development, ranging from conceptualization to ongoing support.

Staff Augmentation Types

The staff augmentation model can differ depending on project needs. There are 3 types of staff augmentation: commodity, skill-based, and highly skilled.

Commodity

The staff augmentation model of the commodity doesn’t need specific specializations. It is more about urgency than sharpening certain skills. This type of staff augmentation includes manual labor, factory work, or retail.

Skill-Based

Skill-based staff augmentation requires more skilled personnel. But, the level of skill of staff augmentation is not demanding. Data entry or typing is an example of skill-based staff augmentation.

Highly-Skilled

Highly-skilled staff augmentation requires experience and includes work in IT or software development.

Benefits of Staff Augmentation

Such a personnel optimization solution as an augmented staff has several advantages:

  • Allows you to close the gap in certain skills. If the staff lacks specialists who are strong in certain technologies, then employers often follow the most common, but far from the easiest path — they begin to select such specialists on their own. However, in many cases this leads to high costs both for the selection itself and in the future when it turns out that the company doesn’t need such a specialist all the time;
  • Reduces recruitment time. Self-selection of employees is a long and difficult process, and if it is delayed, then the company will inevitably begin to lose money. A staff augmentation services company is professionally engaged in staff augmentation — you don’t have to spend your resources on recruiting, and the right employee will quickly and on time come to work;
  • Reduces recruitment costs. If a specialized company is engaged in the selection, but the costs are significantly reduced;
  • Reduces operating costs. Employees who are part of the company’s staff are much more expensive than those who work as part of outsourcing. In short, an augmented staff allows you to use human resources in the same way as if workers were included in the staff, but without the cost of their maintenance;
  • Makes the hiring process flexible. With resource and staff augmentation you can hire the right number of workers quickly and exactly when you need them without spending a significant amount of money and time. For example, it is convenient for short-term promotions and advertising campaigns, closing urgent projects, or replacing a sick employee;
  • It allows you to think about business, not about personnel routine. The outsourcing company assumes all responsibility for maintaining personnel records management for the provided employees.

Staff Augmentation Drawbacks

There are also some cons to consider when choosing a staff augmentation strategy:

  • Increased costs in the long term. Staff augmentation can save your company money, in the long run, but if the project takes longer, it can include more labor costs. You are generally paying for highly experienced specialists which may cause higher overall costs.
  • Lack of internal knowledge. Some of the projects require knowledge from the previous project or the company, and only existing employees have it. That’s why it is important to share all the information with the staff augmentation company which will provide the knowledge to the augmented staff.
  • Project management. The out-staffed employees are much easier to manage but still, you need to manage the additional staff.
  • Training. You hire skilled people for the project but need to train them from a technical point of view. Often they need to follow your company’s processes, tools, or company culture.

When to Choose Staff Augmentation

IT staff augmentation services are utilized when a development team requires developers with specialized skills to support an ongoing project. These developers may be needed due to new project demands or the departure of an employee. Typically, the project’s objectives have already been established by the existing team, and the augmented staff developers are brought in to fulfill the required tasks.

How to Apply Staff Augmentation Model

The key to how to use staff augmentation is an adaptation of the method to the specific needs of your business.

  1. Define your goals. What do you want to achieve by augmenting your staff?
  2. Identify the needed expertise and skills. What skills and expertise will help to achieve goals with software development?
  3. Find the right company provider. It requires research to find the right provider that has an excellent reputation to work with and build a development team.
  4. Communicate clearly with the company provider. Once you have found a provider, make sure you communicate your goals. It will help to meet your needs.
  5. Set realistic expectations. Staff augmentation isn’t a magic pill. It will help achieve goals, and it’s important to set realistic expectations of what can’t be done.
  6. You have to invest time and resources. Staff augmentation isn’t an easy fix. It takes time to find the perfect provider. Be prepared to invest time and resources to make a successful solution.

What to Consider When Choosing a Staff Augmentation Company

You need to look through the IT staff augmentation market before deciding what and when to use staff augmentation.

  • Figure out what are your goals and make them the main point for all your searches.
  • The price should be reasonable but always keep in mind that expertise costs money.
  • Review and if possible try to test your candidates’ skill sets. In addition, you need to test the soft skills of candidates so you can collaborate effectively.
  • A negotiation should take place to learn all the details of your contract.
  • Be honest about what you need, but also you need to have rational requests.
  • When you choose the staff augmentation service you should sign a contract.

Staff Augmentation with Stfalcon

Stfalcon specialists will help you with staff augmentation for long-term projects or one-time jobs. We always select an individual personnel solution for each client, taking into account the specifics of the business, and are ready to advise you for free!

Conclusion

Staff augmentation is more than just a generic staff increase; it involves specifically bringing in external workers for a temporary period. It’s important to recognize that staff augmentation is not solely a means for optimizing personnel, but often a critical decision. When a company lacks the technical expertise or resources to streamline workflow by adapting it to the current staff, augmentation becomes the only viable option for expanding the workforce.

If you would like to create a project and need an expert team, just contact us, a free consultation is available.

Originally published at https://stfalcon.com.

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Stfalcon.com
Stfalcon.com

Written by Stfalcon.com

IT company designing custom web services and mobile apps. Our goal is to create useful and convenient software. We are the founder of the Air Alert app

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